When you place an order with us, we will send a confirmation email to the email address you provided at checkout. For future reference, please save this confirmation email in case you need to contact our customer service team with regards to your order.

By placing an order with us us via our website, you confirm that you are over the age of 18. Proporta Mobile Ltd. t/a Greenwich reserves the right to deny or change your order in individual cases, for example if your order was placed under false pretences, incorrect personal information was provided or your records show a history of non-payment, fraud or debt.

We currently accept most major credit cards including American Express, VISA, Mastercard, Maestro as well as alternative checkout options such as Amazon Pay, Google Pay, Apple Pay And Shopify Payments.

All prices set out on the Website are including VAT if you are in the United Kingdom. If an order is placed from a country outside the United Kingdom, the prices are excluding VAT. Orders shipped to countries outside of the United Kingdom may be subject to local VAT, import duties, processing fees and/or taxes, which are levied once your package reaches your country.

You will be responsible for the payment of such import duties, processing fees and taxes. The VAT will be based on your total order value. Please note that Proporta Mobile Ltd. t/a Greenwich has no control over these charges. Since the charges vary depending on the destination country and order value, Proporta Mobile t/a Greenwich cannot calculate the cost at the time of purchase.

Before placing an order with us from outside the United Kingdom, please contact your local customs and/or tax office for more information on potential additional fees you may incur.